Developing Consultation Skills: A Guide to Training, Development, and Assessment for Human Services Professionals (Jossey Bass Social and Behavioral Science Series)
By Unknown Author.
Description
This book presents extensive instructions, exercises, and illustrations for (1) choosing and developing a sound intervention strategy; (2) balancing power among those involved in consultation; (3) identifying sources of resistance; (4) handling conflicts; (5) interviewing those seeking help; (6) communicating clearly; (7) demonstrating warmth and compassion; (8) phrasing questions and making suggestions; (9) listening actively; (10) evaluating the success of the consultation. - from Amzon
ISBN(s)
0875896057, 9780875896052
